img

Welcome to HRSS CRM

CRM Software by H.R Software Solutions Pvt. Ltd. helps to keep track of all essential documentation that passes between the two organizations including orders, appointments, emails and more. Anything that passes along the means of communication of the two is safely kept as recorded with customer relationship software.
Used in association with data warehousing, data mining, call centers and other



Real time lead management from capturing leads till closing it Option to quality the leads and convert to opportunities. Log Activities/meeting reports against leads and view the history of transaction. Can re-assign the leads to other Sales person an and when required. MIS analytical reports on the basis of source of enquiry and status of leads.

With regard to the sales process an Opportunity represents a potential sale to a prospect or customer, and all activities related to that sale such as Call, Emails, Meetings, Tasks, and Quotes are able to be travked in HRSS CRM

An Activity is a record of options like meeting, call email that look place with an Account or opportunity, HRSS CRM helps to document the details of those actions and their corresponding results, which may be related to sales, marketting, customer services etc.



  • Management Features

    Meetings:- All sales meetings are scheduled on the system and minutes entered therefore these are always available for referral later.

    Prospect Information:- Complete information about the prospects of all the salesmen with filtering facility on the based on chance of sale, status of sale, number of visits and industry

    Reports:- All reports are completely customizable.

    Visit Reports:- Sorted on Date and Prospect Wise. Visit Analysis Report shows the number of visits each employee has made and also the total time taken for these appointments.

    ser
  • Key Features

    • Establish user-defined Task Templates.
    • Specify cost and estimated time of completion for each task..
    • Automatically route, and escalate reported calls based on user-defined rules..
    • Affiliate and track user-defined warranty programs for inventoried items.
    • Create and link appointments, tasks, and activities to specific Call..
    • Add unlimited user-defined fields/forms/folders to each Call..
    • Maintain a complete history of activities with unlimited notes, about each call/customer.

    ser
  • Benefits

    • Faster response to customer inquiries
    • Increased efficiency through automation
    • Deeper understanding of customers
    • Identifying the most Increased marketing and selling opportunities
    • Receiving customer feedback that leads to new and improved products or services
    • Obtaining information that can be shared with ..
    • Maintain a complete history of activities with unlimited notes, about each call/customer.

    ser
  • Reports

    • Reports:- All reports are completely customizable.
    • Visit Reports:- Sorted on Date and Prospect Wise. Visit Analysis Report shows the number of visits each employee has made and also the total time taken for these appointments.