At HR Software Solution Pvt. Ltd., customer service is a core value. Our responsive, knowledgeable and highly experienced Customer Support Team, working at your disposal to answer any questions and solve all problems.
Our Service Commitment
Our goal is to resolve issues on the first call. On those rare occasions when our customer support agent can't resolve your issue on the first call, they'll provide you with a ticket number so you can track our progress. Issues that are not resolved within 1 business day are escalated to our senior support agents, who work directly with our Development and Quality Assurance teams to find a solution. Both these teams have key staff dedicated to addressing issues escalated by our Customer Support Team.Read More