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Cancellation and Refund

Cancellation and Refund

We at H.R. Software Solution strive to provide exceptional service to our clients. However, we understand that circumstances may arise where you need to cancel a project or request a refund. This Cancellation and Refund Policy outlines our procedures in such situations:


1.1 Project Cancellation by the Client:
If you wish to cancel a project for any reason, you must notify us in writing as soon as possible. Depending on the stage of the project and the work already completed, cancellation fees may apply. These fees will be determined on a case-by-case basis and may include reimbursement for work already completed or expenses incurred.

1.2 Project Cancellation by H.R. Software Solution:
In the rare event that we are unable to complete a project due to circumstances beyond our control, we will notify you immediately and refund any payments you have made for the unfinished portion of the project.

Refund Policy:

2.1 Refund Eligibility:
Refunds may be provided in the following circumstances:

  • If you cancel a project before any work has commenced, you may be eligible for a full refund of any payments made.
  • If you cancel a project after work has commenced but before completion, you may be eligible for a partial refund, less any expenses or work already completed.
  • If we are unable to complete a project for any reason, you will be eligible for a full refund of any payments made for the unfinished portion of the project.

2.2 Refund Process:
To request a refund, please contact us in writing with your refund request and the reason for the request. We will review your request and respond within a reasonable timeframe. Refunds, if approved, will be issued using the original method of payment.

2.3 Non-Refundable Items:
Please note that certain expenses or third-party services incurred during the course of a project may be non-refundable. These may include but are not limited to domain registration fees, hosting fees, or fees for stock photos or graphics.

2.4 Customer Refund Policy: 60-Day Guarantee:
At H.R. Software Solution, we are committed to providing exceptional products and services to our valued customers. We understand that sometimes circumstances may change, and you may need to request a refund. That's why we offer a customer-friendly refund policy with a 60-day guarantee.

2.4 What Does Our 60-Day Guarantee Mean?
Our 60-day guarantee ensures that you have ample time to evaluate your purchase and decide if it meets your needs and expectations. If for any reason you are not satisfied with your purchase within 60 days of the original transaction date, you are eligible to request a refund.

2.6 Refund Amount
Upon approval of your refund request, we will process the refund for the full amount of your purchase. This includes the original purchase price and any applicable taxes or fees. We believe in transparency and integrity, which is why we strive to ensure that our refund process is fair and straightforward.

2.7 How to Request a Refund
To initiate a refund request within the 60-day period, please contact our customer service team +91-931 190 3191 / 99 or info@hrsoftwaresolution.com. Our friendly and knowledgeable representatives will assist you through the refund process and address any questions or concerns you may have.

2.8 Conditions and Exclusions
While our 60-day guarantee aims to provide flexibility and peace of mind to our customers, there are certain conditions and exclusions to be aware of.

efunds are only applicable to purchases made directly from H.R. Software Solution.
Products or services must be in their original condition and packaging to be eligible for a refund.
Some exclusions may apply to specific products or services. Please refer to the terms and conditions or contact our customer service team for more information.
Our Commitment to Customer Satisfaction
At H.R. Software Solution, we prioritize customer satisfaction above all else. Our 60-day refund policy is just one of the ways we demonstrate our dedication to ensuring a positive experience for every customer. Whether you have questions, feedback, or concerns, we are here to help and strive to exceed your expectations at every step.

2.9 Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us. Our customer service team is available +91-931 190 3191 / 99 or info@hrsoftwaresolution.com to assist you.